Susan was a delight to work with! Would highly recommend her! She works fast, and she is very responsive. We lived in Ohio and was looking for a house in TN. So as you can imagine, driving back and forth was tedious that we wanted to maximize our time whenever we are in TN. We already picked out some houses on Zillow that we wanted to see. We were lucky to find her on Zillow, we gave her the list of houses in and around Cookeville and she was able to get us appointments on almost all of them on the same day! She made our time in TN very productive and helped us get buy our dream home.